Virtual Call Center Don't turn away business. Empower your company to take and process orders-anywhere, any time!
With TechWave's Virtual Call Center, your sales will be as boundless as the Web itself. Now you can take and process orders, in real time, from the web, 1-800 numbers, tradeshow kiosks or while on the road. Don't miss a single sale! The Virtual Call Center lets you provide the best customer service and order processing for your customers, no matter where you are.
Supplement your web-based store or extend your online store ordering system with a Virtual Call Center. The Virtual Call Center in a password-protected, secure Web-based call center that allows merchants to process credit cards in real-time, secure orders and provide customer support to an already placed order. Merchants can view a payment screen exactly the way that their customers see it, allowing them to use up-to-the-minute information to service their customers. And for the customers who do not want to purchase online, merchants can securely take credit card information over the phone and process the order through the Virtual Call Center.
All orders placed through the Virtual Call Center use TechWave's backend payment processing. This includes ePayment with integrated online order processing and advanced fraud protection. And all orders benefit from the robust, cutting-edge technologies provided by TechWave's CommerceTrust Platform, to keep your business up and running 24 hours a day.
With the Virtual Call Center, you can:
- Expand your sales by not missing a customer
- Empower your company to process orders-any time, from anywhere
- Take care of your customers while taking care of your bottom-line
- Increase revenue and decrease overhead
- Increase efficiency and customer service
- Sell and service 24 hours a day
- 7 days a week
- Integrate your sales with phone
- fax, online store, e-mail, etc.
- Incorporate a flexible call system that can be used with sales support, 1-800 numbers, reservations centers, help desks, information lines, customer-service-centers, trade show sales, kiosks
- Increase efficiency with easy to navigate point-and-click user interfaces
Virtual Call Center brings powerful and flexible solutions to business at affordable and practical prices. To find out more about not missing a single sale through TechWave's Virtual Call Center, e-mail commercetrust@techwave.com, or call our Commerce Trust Account Manager today at 1-888-TECHWAVE (1-888-832-4928).
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