| Customer
Service and Technical Support |
We’re all about providing the best online shopping experience you’ll
ever have in product selection and service. Our representatives can
contact you by phone, e-mail, fax and more. Click
here for details. |
| Email
|
Can’t get our site to work? Contact one of our technical support representatives
by e-mail at: ChaseShop@shopnow.com.
|
| U.S. & Canada Customers |
Call or fax Customer Service during these hours: 6:30AM-1:30AM
Eastern Time – 7 Days a Week
Toll Free - US & Canada only: 1-(877)-477-7669
Fax: 1-(416)-208-6548 |
| International Customers |
Customer Service International Number: 1-(416)-208-6550 |
| Frequently
Asked Questions |
Click here to find out
how to pay for items you want to buy, how your items get to your front
door, or what to do if you’re not happy with your purchases. We have
the answers to these questions and others like them. |
| Ordering
Online |
Shopping on the Internet is easy and safe. We’ll take you step-by-step
on how to order online and explain just why the Internet is one of
the safest places to shop using a credit or debit card. If you’ve
never shopped online, this is a great place to begin. Click
here for more information. |
| Payment
Options |
What are your payment options on ChaseShop.com? Find
out what they are by clicking here. |
| 5%
Discount |
Do you want to receive a 5% discount on your purchases from ChaseShop.com?
Click here to find out how.
|
| Shopping
Guarantee |
Shop online with confidence. To learn more, click
here. |
| Shipping
Information |
Exactly how much will it cost you to have your packages delivered?
What kinds of shipping options do we offer? Click
here and learn more! |
| Sales
Tax |
Click here to find out
whether or not you have to pay taxes, and if you do, how much.
|
| Out
of Stock Items |
What happens to your order if the item you request is out of stock?
To learn more, click here.
|
| Return
Policy |
Sometimes things don’t always turn out as expected. Thankfully, ChaseShop.com
has a 30-day/no-questions-asked Return Policy on most items. Learn
more by clicking here. |
| International
Orders and Comments |
Are there limitations on the kinds of things that can be sent internationally?
What methods of payment are acceptable for international orders? To
find answers to questions like these click
here. |
| Online
Shopping Tips |
Click here for tips on
how to make the most of your online shopping experience. |
| About
Us |
ChaseShop.com(SM) is a joint effort of Chase Manhattan Bank USA, N.A.
and ShopNow.com. ChaseShop.com is designed to provide convenience,
savings, security, and fun! Click
here to learn more. |
| Our
Privacy Policy |
We protect all of your customer information. Click
here to learn more. |
|
Sales Terms and Conditions
|
Find out where we stand on returns, warranties, pricing and more.
To read our policies click
here. |
| Copyright
and Disclaimer |
Find out where we stand on warranties. To read our policies click
here. |
