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Customer Service and Technical Support We’re all about providing the best online shopping experience you’ll ever have in product selection and service. Our representatives can contact you by phone, e-mail, fax and more. Click here for details.
Email Can’t get our site to work? Contact one of our technical support representatives by e-mail at: ChaseShop@shopnow.com.
U.S. & Canada Customers Call or fax Customer Service during these hours: 6:30AM-1:30AM Eastern Time – 7 Days a Week
Toll Free - US & Canada only: 1-(877)-477-7669
Fax: 1-(416)-208-6548
International Customers Customer Service International Number: 1-(416)-208-6550
Frequently Asked Questions Click here to find out how to pay for items you want to buy, how your items get to your front door, or what to do if you’re not happy with your purchases. We have the answers to these questions and others like them.
Ordering Online Shopping on the Internet is easy and safe. We’ll take you step-by-step on how to order online and explain just why the Internet is one of the safest places to shop using a credit or debit card. If you’ve never shopped online, this is a great place to begin. Click here for more information.
Payment Options What are your payment options on ChaseShop.com? Find out what they are by clicking here.
5% Discount Do you want to receive a 5% discount on your purchases from ChaseShop.com? Click here to find out how.
Shopping Guarantee Shop online with confidence. To learn more, click here.
Shipping Information Exactly how much will it cost you to have your packages delivered? What kinds of shipping options do we offer? Click here and learn more!
Sales Tax Click here to find out whether or not you have to pay taxes, and if you do, how much.
Out of Stock Items What happens to your order if the item you request is out of stock? To learn more, click here.
Return Policy Sometimes things don’t always turn out as expected. Thankfully, ChaseShop.com has a 30-day/no-questions-asked Return Policy on most items. Learn more by clicking here.
International Orders and Comments Are there limitations on the kinds of things that can be sent internationally? What methods of payment are acceptable for international orders? To find answers to questions like these click here.
Online Shopping Tips Click here for tips on how to make the most of your online shopping experience.
About Us ChaseShop.com(SM) is a joint effort of Chase Manhattan Bank USA, N.A. and ShopNow.com. ChaseShop.com is designed to provide convenience, savings, security, and fun! Click here to learn more.
Our Privacy Policy We protect all of your customer information. Click here to learn more.
Sales Terms and Conditions Find out where we stand on returns, warranties, pricing and more. To read our policies click here.
Copyright and Disclaimer Find out where we stand on warranties. To read our policies click here.
 

This site is brought to you by Chase Manhattan Bank USA, National Association and ShopNow.com, Inc. Products and services are offered by the retailer whose store you visit or by ShopNow.com when you shop at either the Products or Brands pages of ChaseShop.com. Chase neither endorses nor guarantees any of the products and services offered for sale.

ChaseShop.com Customer Support
E-Mail: ChaseShop@ShopNow.com
US & Canada Toll Free:  1(877)-477-7669
DID (International):  1(416)-208-6550
(6:30AM-1:30AM Eastern - 7 Days)
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